Hip Hip Hip Hooray!

by Jane D.
(Indiana)

Wow--I heard from our insurance company today and I WILL be getting a power wheelchair--maybe as early as tomorrow! Four months in the making, then all of a sudden--here it will be!

The final place where all the paperwork and the decision went was to a nurse for final determination on my need. I knew in advance this was going to happen, so I sent the paper I'd written which detailed everything I could think of that might apply to the decision. I wanted them to have ALL the facts!

The nurse in the final stage of things called today and told me TWICE how helpful my paper was to her to know the situation! I guess they usually don't have any extra information and don't always have a lot to base their decisions on. That just goes to show us that it is not pushy to send more than they ask for if it will help them make a valid decision.

We're consumer advocates every minute! I hope this kind of "aggression" pays off for you too!

Jane D. just sitting in her chair...